Please download and install our PC/SC Diagnostic tool from our Quickstart for PC/SC package. Launch the program, put a card on your reader, double-click on the corresponding line, and enter your APDU. The card's answer should print on the bottom.
You can get some information from the reader, as its vendor name, product name, serial number, product version etc by sending the appropriate sequences as listed in the documentation on § 3.4.2 Obtaining information on reader and slot available here:
Please visit the blog of our R&D Team: it contains a lot of additional information.
If you haven’t found an answer to your question in this FAQ, nor in the blog, nor in the documentation of your SpringCard product, you can contact our support team, via e-mail: firstname.lastname@example.org