You know the scene in the movie where the support guys are desperately trying to help a customer configuring a very specific product, only to discover minutes after that the customer has a totally different product in hands? Since SpringCard offers a very wide range of products, and since most products look the same (well, there’s nothing that resembles more closely an OEM NFC/RFID device than another NFC/RFID device), we experience this frequently. Our customer’s technicians sometimes face the same situation, when they come to the field and don’t know whether a colleague has already upgraded a firmware, uploaded a new configuration, or not.
To ease the job of all support teams and maintenance technicians, we’ve introduced an exciting new feature in all the “smart readers” firmware (aka all /RDR and RFID Scanner products). Starting with FW version 1.69, the reader is able to communicate with an Android application (code-name “SpringField Colorado“) and sends its identifier, version, serial number… This application runs on Android 4.4 and later, provided that the smartphone supports NFC. It takes benefit of the NFC host-card emulation (HCE) mode.
