FAQ

Welcome to our FAQ

PC/SC (8)

My SpringCard PC/SC reader doesn’t seem to work at all on Windows. What should I do?

First thing to do is to install it properly and check that the “Smart Card” service is up and running. This is explained on our PC/SC installation guide. Now, if this doesn't solve your problem, please consult the Windows PC/SC troubleshooting page on our blog.

How can I know for sure that my PC/SC reader is properly installed on Windows?

Put a card on the reader, and use our PC/SC Diagnostic tool (from the "Quickstart for PC/SC" package, on our main website) to send "FFCA000000" : the card should answer its serial number, proving that you can communicate with it.

How can I send a command to a card, with my SpringCard PC/SC reader?

Please download and install our PC/SC Diagnostic tool from our Quickstart for PC/SC package. Launch the program, put a card on your reader, double-click on the corresponding line, and enter your APDU. The card's answer should print on the bottom.

How to get information from the reader, i.e its serial number

You can get some information from the reader, as its vendor name, product name, serial number, product version etc by sending the appropriate sequences as listed in the documentation on § 3.4.2 Obtaining information on reader and slot available here: http://files.springcard.com/pub/pmd841p-fb.pdf

General (6)

I have several cards, from different manufacturers. How can I differentiate them? How can I retrieve their characteristics?

If your reader is from the CSB6 Family (CSB6Prox’N’Roll PC/SCEasyFinger and CrazyWriter), we provide a free software application in our "SDK for PC/SC" (link: https://www.springcard.com/fr/download/sdks) named "PC/SC Diagnostic". Please open this application and putt a card on your reader then you will be able to read the ATR's card. With this ATR number go to this website : http://ludovic.rousseau.free.fr/softwares/pcsc-tools/smartcard_list.txt, and search it. It will be return the informations you need.

How can I authenticate/read/write/access data on my card with my SpringCard reader?

There is no easy answer: this fully depends on your card and your SpringCard reader. You should first read the documentation of your card, then you should download and read the developer's reference manual, or the developer's guide of your product, from our main website. This should give you all the information you need. If you don't know how to start, you can check this page in our blog. It explains in detail how to read and write the content of a Mifare Ultralight card, with a Prox'N'Roll PC/SC: having read the above-mentioned documentation, you should be able to easily adapt those steps to your specific situation.

Where are your products manufactured?

They are designed and manufactured in France

What is an ATR?

An ATR is a series of bits sent by the card to identify itself. The reader recreates it for all contactless cards. In some rare cases (like the Calypso SAMs), the serial number is available in the ATR. Please note that you shouldn't trust an ATR to determine with certainty which card you're communicating with.

Why the card’s ATR is different from a product to another one or from a firmware version to another one?

Why the card's ATR is different from a product to another one or from a firmware version to another one? The ATR of a wired-logic storage card is constructed according to a list of card technologies maintained by the PC/SC workgroup Let's use the MiFare UltraLight example, new versions of this list are published regularly, some couplers used to implement the 2005 version, where only the UltraLight is referenced. Hence all cards that look more or less like a Mifare UL return NN = 00 03 "MIFARE UltraLight". Today's couplers (CrazyWriter HSP for example) implements the 2011 version, where the UltraLight C has been added. Cards that look more or less like a Mifare UL but with more than 16 pages return NN = 00 3A "MIFARE UltraLight C" Tomorrow's products (including next version of CrazyWriter HSP firmware) will implement the last version at the date of release. Today it would be the 2013 version, where the UltraLight EV1 has been added under NN = 00 3D.

How to configure a Prox’N’Roll RFID Scanner HSP?

First step, download and install our tool called MultiConf from here: https://www.springcard.com/en/download/find/file/sn14007 When the program is installed, launch it and create a new projet :   Create a new project   On the next screen, select "Prox'n'roll RFID Scanner HSP (2016)" in the "RFID Scanners" family:   Select a Prox'n'roll RFID Scanner HSP (2016)   In left side of the program, select the "Keyboard emulation" section and set the "Keyboard Layout" as you need:   Keyboard emulation   Last step, configure how to render data according to the kind of tag you use:   Set templates options   Final step, write configuration into the reader :   Send configuration into reader   Plug you reader, select it and click on "Ok":   Final step   You're done!  

Products (11)

How can I know if my reader is a Prox’N’Roll RFID Scanner, or a Prox’N’Roll PC/SC?

The first thing to do is to look at the sticker for “PC/SC” or “RFID Scanner”. This should give you the right answer. Now, if you don't have a sticker anymore, or if it is unreadable, or if you're still unsure: open a text editor (notepad on Windows for example), and then put a card on your reader: if something is printed, then you have a RFID Scanner.

My Prox’N’Roll RFID scanner requires drivers, but I thought no driver were needed. What’s the problem?

The RFID Scanner works in keyboard emulation mode and therefore, no driver is required. If your product needs a driver, this is because it is not a RFID Scanner, but most probably a Prox'N'Roll PC/SC.

My SpringCard reader is installed and works, but I sometimes encounter some issues with it. Do I need to upgrade the firmware?

We're always trying to improve our readers and therefore publish new firmwares regularly. If a new firmware is available for your SpringCard product, it will most likely improve it: you should check your current firmware version, and upgrade it if possible, before contacting support. See "how to flash a product's firmware" for further details.    

How can I configure my SpringCard reader?

Please use our Multiconf software: see details here.

How can I switch my Prox’N’Roll HSP PC/SC to a Prox’n’roll HSP RFID Scanner (or vice versa)?

To convert your Prox'n'roll HSP PC/SC to a Prox'n'roll HSP RFID Scanner

0) Download and install our PC/SC Driver: https://www.springcard.com/en/download/find/file/sd16055 1) Download and install F.U.U: https://www.springcard.com/en/download/find/file/su13168 2) Install the program 3) Launch it (more…)

How can I authenticate/read/write/access data on my card with my SpringCard reader?

There is no easy answer: this fully depends on your card and your SpringCard reader. You should first read the documentation of your card, then you should download and read the developer's reference manual, or the developer's guide of your product, from our main website. This should give you all the information you need. If you don't know how to start, you can check this page in our blog. It explains in detail how to read and write the content of a Mifare Ultralight card, with a Prox'N'Roll PC/SC: having read the above-mentioned documentation, you should be able to easily adapt those steps to your specific situation.

Do your products run on iOs (Apple), Android (Google) and Windows 8?

  • iOs (Apple) : no
  • Android : yes, you will  have to use a CCID driver.
  • For Windows it should run natively
 

Can you recommend a POE injector (for FunkyGate-IP)?

You can use one of those two POE injector from PHIHONG:
  • POE20U-560(G)-R, 19.6W Power over Ethernet Adapter POE20U High Power Single Port Injector
  • POE75U-1UP-R
You will easily find them on internet.

How to configure a Prox’N’Roll RFID Scanner HSP?

First step, download and install our tool called MultiConf from here: https://www.springcard.com/en/download/find/file/sn14007 When the program is installed, launch it and create a new projet :   Create a new project   On the next screen, select "Prox'n'roll RFID Scanner HSP (2016)" in the "RFID Scanners" family:   Select a Prox'n'roll RFID Scanner HSP (2016)   In left side of the program, select the "Keyboard emulation" section and set the "Keyboard Layout" as you need:   Keyboard emulation   Last step, configure how to render data according to the kind of tag you use:   Set templates options   Final step, write configuration into the reader :   Send configuration into reader   Plug you reader, select it and click on "Ok":   Final step   You're done!  

NFC (1)

Why aren’t Mifare Classic tags supported by your “NFC Tags Tool” software?

The NFC Forum specifications don't consider Mifare Classic cards as valid NFC tags. Therefore, in our PC/SC SDK, Mifare Classic cards are not considered as valid NFC tags. However, their content can be read and written by our "Memory Cards Tool" soft.

Windows (4)

My SpringCard PC/SC reader doesn’t seem to work at all on Windows. What should I do?

First thing to do is to install it properly and check that the “Smart Card” service is up and running. This is explained on our PC/SC installation guide. Now, if this doesn't solve your problem, please consult the Windows PC/SC troubleshooting page on our blog.

How can I know for sure that my PC/SC reader is properly installed on Windows?

Put a card on the reader, and use our PC/SC Diagnostic tool (from the "Quickstart for PC/SC" package, on our main website) to send "FFCA000000" : the card should answer its serial number, proving that you can communicate with it.

Where can I find a substitute for Hyper Terminal?

You can download Putty, this is a good substitute for the Hyper Terminal.

Please visit the blog of our R&D Team: it contains a lot of additional information.
If you haven’t found an answer to your question in this FAQ, nor in the blog, nor in the documentation of your SpringCard product, you can contact our support team, via e-mail: support@springcard.com